We will cheerfully accept returns and provide full refunds on most items if you are not happy with your purchase, or if the product is damaged or defective. Some items, however are not returnable. Items such as software that has been opened and/or containers including cleaners and lubricants that have been opened. Call or email us to request authorization to return a product. The cost of return shipping is the responsibility of the customer. For your protection, we recommend obtaining at least delivery confirmation for your shipment.
Our ship-to addres is:
PilotJunk.com Returns PO Box 593 Ontario, NY 14519.
